As soon as possible! At least 4-6 weeks before your event or due date.

If you are in a shorter timeline, please let me know & I can check to see if I can accommodate a tighter schedule. Rush fees may apply.

I would prefer to get started on your Save the Dates 10-11 months in advance of your wedding date, and about 5-6 months in advance for your wedding invitation suite. If you’re a bit behind, no worries! Just let me know and I will try to accomodate you.

It is customary to send out your Save the Dates about 6-8 months before the wedding, and 6-8 weeks in advance for your wedding invitations. If you will be having a destination wedding, it would be best to add another 4 weeks to give your guests enough time to book travel and accommodation arrangements.

My studio is in Columbia, MO. I serve the St. Louis and Kansas City metropolitan as well. I can travel anywhere in the country. Travel fees may apply.

Yes! Some items like big mirrors or large acrylic signages may need to be hand delivered for safety. Set up fees may apply.

Yes! I offer free delivery within 20 miles of 65202. After that, a $1.00/mile fee applies for hand delivery.

Depending on the project, average time is between 2-4 weeks. Rush fees may apply for projects needed sooner.

I have a few items I offer for rent including chalkboards, table numbers, easels & stands.

If you need to cancel your order for any reason please notify me immediately. Due to the nature of scheduling for these handmade projects, your deposit will be forfeited. I cannot refund this fee due to other projects that were turned down in order to complete yours. Unfortunately, you cannot cancel after the project has been completed. Due to the nature of custom and hand-made products, returns are not accepted. If your item arrives damaged or if something appears incorrect please reach out to me at hello@thetawnycanvas.com.

Yes. If you would like to reserve time in my calendar for your project, and to ensure the completion of that project by your specified due date, a 50% non-refundable retainer is required. A second invoice will be sent once your project is completed and before delivery of your finished items. The second invoice will include the remaining 50% balance for your project, plus any additional charges incurred, such as additions to your guest list, accelerated shipping costs, etc.

Note: Any project that costs less than $300 has to be paid in full before I start working on your project.

After we have agreed upon the full order, a 50% non-refundable retainer & a signed contract is required to start on your project. Once your deposit is paid, I will begin working on your custom order. Note that if you are paying with a personal check, I will begin work once the check has cleared. Payment information and options will be provided in your contract.

Unfortunately, I do not offer discounts because of the custom nature of my services. Every piece is individually hand lettered/ painted/ drawn. Each one is a unique piece of art.

No. As the artist, I remain the sole owner of all artistic rights. Commissioned art is for personal use only. Separate commercial licensing agreements are available.

Yes, I provide paper goods for custom calligraphy quotes, escort and place cards. I also provide chalkboard, clear acrylic, painted acrylic & wood signages in various sizes. Contact me if you need other supplies like envelopes for addressing. I supply my own writing tools like pens and inks.

Absolutely! Please specify this in your inquiry so I can provide you a custom price quote.

No problem! I love doing spot calligraphy, and would be delighted to work with you and your invitation designer.

Yes. Just let me know in our initial consultation that that is something you would like, and I will let you know what the additional cost for that service will be.

The Tawny Canvas is located in Columbia, MO, so if you are local to the area or within 30 minutes away, I am happy to meet up or you can drop them off at my studio. If you are not local, you can ship them to my studio.

Yes, please! I ask that you provide me with at least 20% extra envelopes/place cards/etc. above the count of your list to account for ink splatters, errors in transcribing or last-minute additions to your guest list. I am still human and can make errors. Unused materials will be returned if you wish to have them back.

Calligraphy is slightly tougher to read, but as long as the writing is large enough, the machines won’t have an issue. If an envelope gets kicked out by the machine, a human will inspect it personally for legibility. As long as the zip code is legible, it will be sent to that zip code.

Unfortunately, any mass mailing, calligraphy or no calligraphy, will always end up with some MIA envelopes that disappear into the “black hole” of the USPS mailing system. Please know that I CANNOT GUARANTEE delivery dates on behalf of USPS, nor can I be held responsible for delays by USPS. Once an item leaves my hands, I have the same tracking information as you and cannot provide updates beyond what is listed on the USPS tracking website.

Additionally, I will not provide cancellations or refunds because of delays by USPS.